Microsoft Dynamics 365 Upgrade from Version8.2 to Version 9.0

Hello Everyone,

Today we are going to discuss about the process of upgrade from Microsoft Dynamics 365 Version 8.2 to Version 9.0 online.

Firstly this upgrade is done by Microsoft as it is cloud hosted.

The Organisation's System Administrator or Global Administrator have to allow permission for a upgrade.

Here is the latest upgrade scenario:

Here are the recent versions.

Version Name

n 9.0 Dynamics 365, version 9.0

n-1 8.2 Dynamics 365, version 8.2

n-2 8.1 Microsoft Dynamics CRM Online 2016 Update 1

There is an option for any organisation, optional upgrade is available and a mandatory upgrade..

if you skip one version then  next one version should be mandatory.

You can schedule date of upgrade and rest is assured by Microsoft.

If you change your mind of the upgrade date, you can still postpone the date until the final call for the upgrade date.

An Organisation can find out whether the application is due for the upgrade:

 System Administrator or Global Administrator have to schedule for update..

Best Practice:

First upgrade sandbox instance of your organisation, if everything goes smoothly then you are good to processed with your production Instance upgrade.

If there is any issues with the Sandbox Instance upgrade then you can revert back to previous state of the instance.

With the above scenario's the end users should approach the Microsoft Partners for the smooth handling of the upgrade process.

I hope this helps: