Monday 8 April 2019

Microsoft Dynamics 365 Team Member Licensing Guide for April 2019 Guide

Hi Everyone,

Today i am going to share on how the Microsoft Dynamics 365 Team Member License capabilities.

let's gets started.



As you all know understanding the Microsoft Dynamics 365 Licensing Model needs some understanding on how the Full Access Users and Additional Users.

So for now i want to touch base on the Team Member Licensing and upcoming post includes full licensing model,

As many of our customers want to save some bucks on the licensing as some users act like light users( reading only some in most cases and accessing the activities).




Full Users: Full Users are the users who use full extent of the Dynamics 365, Customer Engagement, Finance & Operations. These full users are licensed with a Dynamics 365 Plan or Dynamics 365 Application Subscription.

Additional Users: Users who consume the data and reports from line of business systems.
They are complete light weight users who do tasks like time or expense entry and HR record Updates or be heavier users of the system, but not require full user capabilities.

These additional users are licensed with Dynamics 365 Team Members or Dynamics
365 Operations – Activity SL for Dynamics 365 for Talent and Dynamics 365 for Retail
subscriptions.


The Dynamics 365 Team Members subscription is a named user subscription
designed for users who are not tied to a particular function, but who require basic
Dynamics 365 functionality. This license entitles the user to light weight access
through designated scenarios built into Team Members experience. The Team
Members subscription does not provide access to custom applications and is not
intended for scenarios.

The Dynamics 365 Team Members User SL grants a user access to participate in a limited specific set of functionalities, as defined below, from the applications and plans.


Dynamics 365 Team Member use rights for Dynamics 365 Customer Engagement Plan Applications
The Team Members User SL grants a user the following Dynamics 365 for Sales, Dynamics 365 for
Customer Service, Dynamics 365 for Field Service, 
or 
Dynamics 365 for Project Service Automation
rights for their own use and not for, or on behalf of, other individuals:

(i) Create, view, update, and delete contacts, activities, tasks, and notes access to contacts,
activities, tasks and notes
(ii) Record time and expense for Dynamics 365 for Project Service Automation, and apply for
projects
(iii) Update personal employee information
(iv) User reporting and dashboards
(v) Participate as an end-consumer of Dynamics 365 services such as responding to surveys
(vi) A Team Members application module may not be customized with more than 15 custom
entities available to the Dynamics 365 Team license*


































 see further on how the queue items managed


Also check the general usage of the system actions:

I hope this helps


For Microsoft Dynamics 365 Consultancy/Training/Support/Licensing
Contact us: https://www.gmrit-solutions.com
Email: info@gmrit-solutions.com

Microsoft Dynamics 365 Customer Insight on Admin Center


Hi Everyone,

Today i am going to share my knowledge on "Customer Insights" related to  Microsoft Dynamics 365 for Customer Engagement.

As you all know prior to the Microsoft Dynamics 365 for Customer Engagement Version 9.0, there is a Customer Insight App which is used to get the statistics of the Dynamics 365... as this feature will be deprecated with the up coming versions.


So Microsoft have implement the Customer Insight on the Common Data Service Area of the Microsoft Dynamics 365.

So let's see this in action on  how you can access the Customer Insight on Admin Center.

Login to the
www.Portal.office.com 

Enter your login credentials.

then use the below url to go straight into the Common  Data Service Area:
https://admin.powerplatform.microsoft.com



As you can see the Common Data Service for App analytics:
You can explore the Active Users, Mode of Access, Entity Usage, System Jobs, Plug-ins, API calls statistics, Mail Usage, Storage.

On the left hand side of the above image you can explore Microsoft Flow, Power Apps, Environments, Data Integration, Data Gateways, Data Policies, Admin Centers..


I hope this helps.

For Microsoft Dynamics 365 Consultancy/Training/Support/Licensing
Contact us: https://www.gmrit-solutions.com
Email: info@gmrit-solutions.com