Tuesday, 15 May 2018

Microsoft Dynamics 365 Portal Login Error

Hi Everyone,

Today I am going to tell you how to resolve the Microsoft Dynamics 365 Portal Login Error.

So let’s get’s started:

Scenario: if the organisation want to give access to external company users access to portal, then we simply give URL of the Microsoft Dynamics 365 Portal URL.

So the external users click on the URL provided then the user is getting an error message
                                           “The Email is already taken”

What’S that mean : if the external user is a “contact” record inside Microsoft Dynamics 365 Application then the above message will pop’s up.

So in order to overcome this error we need to create portal invitation from Dynamics 365 Portal.



Then send the invitation to the external user and once the user access the invitation code and
Redeem it..

External user will be able to login successfully

I hope this helps someone.


**If anyone have requirement of Microsoft Dynamics 365 consultancy work, support or short term requirements, you can contact us at www.gmritsolutions.co.uk

1 comment:

  1. Is there a workaround for this? Not really a self-service solution if you need to go through all this.

    ReplyDelete