Monday, 11 September 2017

MICROSOFT DYNAMICS 365 FIELD SERVICES WORK ORDER LIFE CYCLE

WORK ORDER LIFE CYCLE

Field Services Work Order Life Cycle have 5 steps to follow:
1.Work Order Creation.
2.Schedule.
3.Dispatch.
4.Service.
5.Review/Approval.






So in each step that there are 4 work items always updated according to the work type:
1.What Happens
2.Who Performs
3.Work Order Status.
4.Booking Status.












Finally the Review/Approval step have booking status changes to completed.

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