MICROSOFT DYNAMICS 365 FIELD SERVICE MANAGING INVENTORY & PROCESSING RETURNS

MANAGING INVENTORY

Processing Returns

1)Three ways of returning a product.
 a)Return to warehouse
 b) Return to vendor
 c)Change equipment ownership

2)All product returns are initiated with an RMA.
3)A return is not finalized until  an RMA receipt is created.

Things to Consider

1) Many implementations may include requirements for integrations with back office applications for
    inventory management.
2) Consider how this is going to work with your implementation.

MANAGING INVENTORY  IN FIELD SERVICES OVERVIEW