Wednesday, 14 February 2024

{Do you know} How to change the model driven app record icon appearance

Hello Everyone,







Today I am going to show how to change the model driven app appearance.









Let's get's started.









Login into Dynamics 365 Customer Service Hub.






Select the " Focused View" from Account Table List view.












Then account records will be on the focused view.












Click on three dots on focused view and then click on settings:




















There are four icon appearances:



1. Record Image:  

2. Record Initials

3. Record Type

4. Activity Type



You can set the icon apperance based on your preferences and save the changes.










That's it for today.






I hope this helps.


Malla Reddy Gurram(@UK365GUY)
#365Blogpostsin365Days






































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