Sunday, 8 October 2017

Dynamics 365 Customer Engagement V9 July Version deprecated release


Dynamics 365 Customer Engagement  V9 July Version 2017 deprecated release

Details on Microsoft Official documentation site:

  1. Dynamics 365 for Outlook (Outlook client) is deprecated
  2. Service scheduling in Dynamics 365 for Customer Service is deprecated
  3. Dialogs are deprecated
  4. Usage of Parature knowledgebase as the Dynamics 365 knowledge management solution is deprecated
  5. Project Service Finder app is deprecated
  6. Contracts, Contract Line Items, and Contract Templates entities are deprecated
  7. Standard SLAs in Dynamics 365 for Customer Service are deprecated
  8. Relationship Roles are deprecated
  9. Mail Merge is deprecated
  10. Announcements are deprecated
  11. Ready-to-use business processes available through Add Ready to Use Business Processes setting are deprecated
  12. Some client APIs are deprecated – Details of APIs deprecated with their replacements.
  13. EntityMetadata.IsInteractionCentricEnabled property is deprecated
  14. Silverlight (XAP) web resource is deprecated

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