DIFFEREBENCE BETWEEN MS CRM ONLINE AND ONPREMISE
Many companies considering Microsoft Dynamics CRM are weighing the options of installing Dynamics CRM On Premises or going with CRM Online. In this document we compare the two platforms, look at what is similar, and compare the differences.
Core Application FunctionalityThe core application functionality is
at parity, with the same core application entities and extensibility features.ExtensibilityCustomizations developed in a
supported way for CRM on premise can be moved to CRM Online (and vice versa),
and plugins, workflows and any custom extension can be used in either Online or
On Premises deployments. Any supported code will work in both CRM online and On
Premises.MobilityCRM clients for phone, tablet, and
Outlook (including offline) work exactly the same between CRM Online and CRM On
Premises.
Integrations with other Microsoft platformsIntegration with other Microsoft
platforms such as Sharepoint, Exchange, Lync, and Yammer work with both CRM On
Premises as well as CRM OnlineIf you currently use Office 365 for
Exchange or SharePoint, CRM Online will allow you to standardize user
management and offer enhanced server side integration with SharePoint Online,
Exchange Online, and PowerBI.Data Integration OptionsIntegration options are similar
between CRM online and On Premises. Third party integration tools like Scribe
Insight and SSIS with Kingswaysoft work with both CRM On Premises and CRM
Online. Integration performance will vary based on the data loaded. Very large data integrations are typically faster
with CRM On Premises if the integration server is close to the CRM
server as latency is very low. CRM Online integration performance can be
improved by optimizing the integration, using the bulk load API, or by reducing
latency to the cloud by running the integration from a Microsoft Azure server.
Capability
|
CRM Online
|
CRM On Premises
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Exchange synchronization
|
CRM for Outlook, Email
Router, or Server synchronization(if using Exchange online/O365)
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CRM for Outlook, Email
Router, or Server Synchronization(if using Exchange on premises)
|
SharePoint Integration
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Server Side with SharePoint Online(if using Client-side Integration
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Server Side with SharePoint
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Inside View (Insights)
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Included
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Additional cost
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Social Listening
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Included
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Additional cost
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Workflows/dialogs
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200
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Unlimited
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Custom Entities
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300
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Unlimited
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SSRS Reporting
|
FetchXML, or T-SQL from a locally replicated reporting server
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FetchXML or T-SQL
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Power BI Reporting
|
Yes
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No
|
Upgrade/Update Process
|
Office 365 admin approve the upgrade it is installed, update rollups
applied automatically.
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Upgrade and update rollups installed by your adminstrator
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Direct server access
|
No
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Yes
|
Phone App
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Yes
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Yes if environment externally facing via ADFS
|
Tablet App
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Yes
|
Yes if environment externally facing via ADFS
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Storage
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Limited to the amount of CRM Online storage purchased
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Limited to the amount of storage available on your server
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Release cycle
|
Two releases per year. Spring release functionality exclusive to CRM
Online, so new functionality available
online first
|
Fail release released to both CRM Online and On Premises, includes the
functionality released in the spring release.
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Migrating
|
CRM Online customers can migrate On Premises at any time.SQL database
provided to client at scheduled time that can be imported to an On Premises
deployment.
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CRM On Premises customers can migrate to CRM Online and customization
for entities can be imported, however, on premises database cannot be moved
to Online data center, so a data migration is required.
|
Sandbox environments
|
CRM Online provides non production environments as part of your
subscription that can be used for dev/test/UAT. The number of organisations
received depends on the numbers of users.
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Non production environment can be installed, depending on local server
availability.
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