Today i am going to show how to enable unified routing in Dynamics 365 Customer Service.
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Let's get's started.
Login into Dynamics 365 and choose the Customer Service Admin Center App.
Turn on the Unified Routing = ON
For more information about the benifits and prequisites click Here
That's it for today.
I hope this helps
Malla Reddy Gurram(@UK365GUY)
#365BlogPostsin365Days
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