Microsoft Dynamics 365 Customer Insight on Admin Center

Hi Everyone,

Today i am going to share my knowledge on "Customer Insights" related to  Microsoft Dynamics 365 for Customer Engagement.

As you all know prior to the Microsoft Dynamics 365 for Customer Engagement Version 9.0, there is a Customer Insight App which is used to get the statistics of the Dynamics 365... as this feature will be deprecated with the up coming versions.


So Microsoft have implement the Customer Insight on the Common Data Service Area of the Microsoft Dynamics 365.

So let's see this in action on  how you can access the Customer Insight on Admin Center.

Login to the
www.Portal.office.com 

Enter your login credentials.

then use the below url to go straight into the Common  Data Service Area:
https://admin.powerplatform.microsoft.com

As you can see the Common Data Service for App analytics:
You can explore the Active Users, Mode of Access, Entity Usage, System Jobs, Plug-ins, API calls statistics, Mail Usage, Storage.

On the left hand side of the above image you can explore Microsoft Flow, Power Apps, Environments, Data Integration, Data Gateways, Data Policies, Admin Centers..


I hope this helps.

For Microsoft Dynamics 365 Consultancy/Training/Support/Licensing
Contact us: https://www.gmrit-solutions.com
Email: info@gmrit-solutions.com