How to uninstall Microsoft Portals and Install again

Hello Everyone,

Today i am going to share a scenario, due to some reasons if you want to reinstall Microsoft Portal on your Dynamics 365 Environment, you achieve a clean reconfiguration in couple of ways.

1. Restart provisioning

2. Change configuration and retry

3. Reset portal

4. Uninstall all the Microsoft Portal Solutions.

So i am not going to discuss about the first three points here as everyone is familiar with it,as i have shared a screen above.

Lets discuss about the Microsoft Portal solutions uninstall, this task should be carefully done otherwise you may end up in bad situation.

Firstly you need to get to know what solutions needs to be deleted from the Dynamics 365 Solutions.

Follow the blog this blog post by Jon Birnbaum 

https://community.dynamics.com/365/b/dynamics365portalssupport/posts/portal-troubleshooting-part-three-uninstalling-portal-solutions

You might be wondering how to construct  the fetch xml of the solutions.

Its so simple you might get it from the customization's area of the Dynamics 365. 

Settings > Customizations >  Organizations service..

Construct the url by using the blog provided above or for your convenence i am showing below:

https://[orgname].crm[x].dynamics.com/api/data/v8.[x]/solutions?fetchXml=<fetch mapping='logical'><entity name='solution'><attribute name='installedon'/><attribute name='friendlyname'/><order attribute='installedon' descending='true'/><link-entity name='publisher' to='publisherid'><attribute name='customizationprefix'/><filter type="and"><filter type="or"><condition attribute='customizationprefix' operator='eq' value='adx' /><condition attribute='customizationprefix' operator='eq' value='msa' /></filter></filter></link-entity></entity></fetch>

Place the orgname to your dynamics 365 url and paste this url on the browser and you will get the following solutions list like below.

{"@odata.context":"https://gmritsolutions.api.crm11.dynamics.com/api/data/v9.1/$metadata#solutions(installedon,friendlyname,solutionid)","value":

[{"@odata.etag":"W/\"6694851\"","installedon":"2019-04-16T20:45:54Z","friendlyname":"Common Data Service Starter Portal (Preview)","solutionid":"45f03a00-8f20-416d-84ac-d4b42335be29","publisher1.customizationprefix":"adx"},

{"@odata.etag":"W/\"6654090\"","installedon":"2019-04-16T20:18:31Z","friendlyname":"Dynamics 365 Portals - Portal base","solutionid":"3e1103ed-03dd-40ea-ad09-86307e9f76f5","publisher1.customizationprefix":"adx"},

{"@odata.etag":"W/\"6612642\"","installedon":"2019-04-16T20:12:39Z","friendlyname":"Dynamics 365 Portals - Portal dependencies","solutionid":"df0ae7e0-303e-48dc-8505-677fbcf78c0a","publisher1.customizationprefix":"msa"},

{"@odata.etag":"W/\"23476555\"","installedon":"2018-10-27T09:15:11Z","friendlyname":"Dynamics 365 Portals - Customer Self-Service Portal","solutionid":"567ff3d1-decd-4b8f-8e8f-462bd93b4598","publisher1.customizationprefix":"adx"},

{"@odata.etag":"W/\"6689114\"","installedon":"2018-10-27T09:14:12Z","friendlyname":"Dynamics 365 Portals - Azure Storage","solutionid":"27c5fa97-e7cc-4581-b63e-6062c1106a33","publisher1.customizationprefix":"adx"},

{"@odata.etag":"W/\"23476489\"","installedon":"2018-10-27T09:13:09Z","friendlyname":"Dynamics 365 Portals - Knowledge Management","solutionid":"e1b8cbee-2873-4a58-b800-d09c208c1076","publisher1.customizationprefix":"adx"},

{"@odata.etag":"W/\"23462052\"","installedon":"2018-10-27T09:12:46Z","friendlyname":"Dynamics 365 Portals - Customer Service","solutionid":"4dabac1c-f651-4c1f-a832-dad3cff25e3a","publisher1.customizationprefix":"adx"},

{"@odata.etag":"W/\"6694818\"","installedon":"2018-10-27T09:11:56Z","friendlyname":"Dynamics 365 Portals - Timeline","solutionid":"186ee3f5-df46-49c6-b382-51a5e03f51cb","publisher1.customizationprefix":"adx"},

{"@odata.etag":"W/\"23461464\"","installedon":"2018-10-27T09:11:45Z","friendlyname":"Dynamics 365 Portals - Discussion Forums Workflows","solutionid":"af409dd1-695f-4e58-a5b7-7d1bba34ac78","publisher1.customizationprefix":"adx"},

{"@odata.etag":"W/\"23461256\"","installedon":"2018-10-27T09:10:40Z","friendlyname":"Dynamics 365 Portals - Discussion Forums","solutionid":"d40a1f96-4177-4d77-85b6-eae77c50f3a3","publisher1.customizationprefix":"adx"},

{"@odata.etag":"W/\"6687816\"","installedon":"2018-10-27T09:10:11Z","friendlyname":"Dynamics 365 Portals - Feedback","solutionid":"75495799-fdde-4509-af1c-634e2a9a2e02","publisher1.customizationprefix":"adx"},

{"@odata.etag":"W/\"6687068\"","installedon":"2018-10-27T09:08:26Z","friendlyname":"Dynamics 365 Portals - Web Forms","solutionid":"4c86be73-383c-4d29-9c7d-56f09278ce23","publisher1.customizationprefix":"adx"},

{"@odata.etag":"W/\"6666362\"","installedon":"2018-10-27T09:08:12Z","friendlyname":"Dynamics 365 Portals - Identity Workflows","solutionid":"d198f55a-4863-46b6-a1f8-2572be847019","publisher1.customizationprefix":"adx"},

{"@odata.etag":"W/\"6665836\"","installedon":"2018-10-27T09:08:06Z","friendlyname":"Dynamics 365 Portals - Identity System Workflows","solutionid":"67962fc1-b7e5-498f-9a28-b43979a0451c","publisher1.customizationprefix":"adx"},

{"@odata.etag":"W/\"6665576\"","installedon":"2018-10-27T09:07:33Z","friendlyname":"Dynamics 365 Portals - Identity","solutionid":"aafc7111-77d7-42bb-8a69-ede43d058d4f","publisher1.customizationprefix":"adx"},

{"@odata.etag":"W/\"6660262\"","installedon":"2018-10-27T09:07:05Z","friendlyname":"Dynamics 365 Portals - Web Notification","solutionid":"6cb7aa68-9fb6-4105-ba07-ea84b88660df","publisher1.customizationprefix":"adx"},

{"@odata.etag":"W/\"6658857\"","installedon":"2018-10-27T09:06:56Z","friendlyname":"Dynamics 365 Portals - Portal Base Workflows","solutionid":"6e45c281-e54a-47d5-bb18-d370a39ad783","publisher1.customizationprefix":"adx"},

{"@odata.etag":"W/\"6658447\"","installedon":"2018-10-27T09:06:48Z","friendlyname":"Dynamics 365 Portals - Portal Base System Workflows","solutionid":"a6f4f1dc-9f78-405b-b58d-9184766a2c12","publisher1.customizationprefix":"adx"},

{"@odata.etag":"W/\"23443114\"","installedon":"2018-10-27T09:02:03Z","friendlyname":"Dynamics 365 Portals - Portal Base","solutionid":"d0da2c41-8ab6-471c-8067-23e2dd0af27b","publisher1.customizationprefix":"adx"},

{"@odata.etag":"W/\"23382108\"","installedon":"2018-10-27T08:59:37Z","friendlyname":"Dynamics 365 Portals - Portal Dependencies","solutionid":"2b2711c5-0489-48f3-848c-1db5ee9f2a37","publisher1.customizationprefix":"msa"},

{"@odata.etag":"W/\"23357506\"","installedon":"2018-10-27T08:58:37Z","friendlyname":"Dynamics 365 Portals - Bing Maps Helper","solutionid":"cb1d69c2-b5c8-4dca-831c-5df952608517","publisher1.customizationprefix":"adx"},

{"@odata.etag":"W/\"1839080\"","installedon":"2018-10-27T08:58:24Z","friendlyname":"Dynamics 365 Portals - Get Record ID Workflow Helper","solutionid":"19ca57b7-4b06-44fe-bb06-73b2c8ed11fc","publisher1.customizationprefix":"adx"}]}

So you can see from query, there are solutions which have been installed on 2018-10-27 with solutions names.

Carefully delete all the solutions from the Solutions area on the Dynamics 365 Customer Engagement area.

Once you have managed to delete the solutions, then go back to your Dynamics 365 Admin center:

Choose the Instance tab and look for the "Portal" Solution which may not be in the configured state.

Select the portal solution and click on the manage icon, then your portal will start provisioning.

I hope this helps

For Microsoft Dynamics 365 Consultancy/Training/Support/Licensing/Web Hosting/Websites

Contact us: https://www.gmrit-solutions.com

Email: info@gmrit-solutions.com

No more Dynamics 365, its Common Data Service Application Platform

Hi Everyone,

Its been a while i haven't blogging.

Today i just want to let my blog readers  know that the latest update from Microsoft as there is no more calling as Dynamics 365 instead its now been called as Common Data Service Application Platform.

According to Microsoft October wave 2 2019 release.

Keeping the low code momentum and pro developers can extend the power platform.

You can get the October 2019 wave 2 release notes from below url:
https://docs.microsoft.com/en-us/dynamics365-release-plan/2019wave2/

I hope this helps

For Microsoft Dynamics 365 Consultancy/Training/Support/Licensing/Web Hosting/Websites

Contact us: https://www.gmrit-solutions.com

Email: info@gmrit-solutions.com

Customer story: RLH Corporation

Discover how Red Lion Hotels Corporation used Dynamics 365, Microsoft Teams, and Office 365 to digitally transform their internal processes to drive higher guest satisfaction. Faced with data-quality issues, the challenges of combining two legacy CRM platforms, and a need to improve internal communications, RLH Corporation consolidated disparate systems into a single platform.

Customer story: RLH Corporation

Discover how Red Lion Hotels Corporation used Dynamics 365, Microsoft Teams, and Office 365 to digitally transform their internal processes to drive higher guest satisfaction. Faced with data-quality issues, the challenges of combining two legacy CRM platforms, and a need to improve internal communications, RLH Corporation consolidated disparate systems into a single platform.

Power Platform Automation tools

Hi Everyone,

Today i am going how the power platform automation can be achieved.

As you all know the Power Platform is built on the Common Data Service.

The automation can be done using the

1. Business Process Flows
2. Business Rules
3. Workflows using the classic Common Data Service for Apps workflow engine
4. Workflows using Microsoft Flow

Business Process Flow: Much like the Classic Web App of the Dynamics 365 first party apps. you can drag and drop the steps and stages according to the business scenario on the Business Process Flow App designer.

Business Rules: Business Rules work on client side and server side of the application, you can use the business rules.

Business rules are built using conditions and actions. The following can be accomplished with business rules:

• Set field values
• Clear field values
• Set field requirement levels
• Show or hide fields
• Enable or disable fields
• Validate data and show error messages
• Create business recommendations based on business intelligence.

Classic Workflows: Dynamics 365 Customer Engagement Applications  use the workflow for back ground or real time workflow.

 You can see some of the actions below:

• Create record
• Update record
• Assign record
• Send email
• Start child workflow
• Change status
• Stop workflow

Microsoft Flow: Microsoft Flow is used to connect the third party app with the Common Data Service Connectors, there are around 200 connectors available for the flow.

The main types of flows are:

Automated

Instant

Scheduled

Business process

So based on the above four workflows  the power platform automation can be achieved.

I hope this helps

For Microsoft Dynamics 365 Consultancy/Training/Support/Licensing/Web Hosting/Websites

Contact us: https://www.gmrit-solutions.com

Email: info@gmrit-solutions.com 

Microsoft Dynamics 365 Unified Interface Task Flow Feature

Hi Everyone,

We all know about the Unified Interface and anyone still using the web client needs to move on to the Unified Interface.

Today  i am going to share some information about the "Unified Interface" Task flow feature..

With the "Task Flow" you can perform following actions with out manually navigating to the Activities, Opportunities or contact etc..

After Meeting:
Use this task flow to update your appointment and related records after your meeting is over.

Follow up with Opportunity:
Use this task flow for quick communication with your customer. Access key information about your potential customer.

Update Contact:
Use this task flow to quickly update contact information, including business and personal details.

I hope this helps.

For Microsoft Dynamics 365 Consultancy/Training/Support/Licensing/Web Hosting/Websites

Contact us: https://www.gmrit-solutions.com

Email: info@gmrit-solutions.com 

Microsoft Inspire 2019 Watch the Corenotes live from Microsoft Inspire in Las Vegas, NV.

Hi Everyone,

Every year Microsoft conduct the Inspire program exclusively Microsoft Partners.

Microsoft Inspire will give Partners gets world recognition from their achievements throughout the year.

Microsoft rewards best partners with "Microsoft Partner of the year award".

Also Partners gets the opportunity to get together and networking with other partners.

Technology investments and recognition of the partners who have developed new solutions on top of the Dynamics 365, Power Apps, Power BI, Azure etc..

Catch up the live event show from here

I hope this helps.

For Microsoft Dynamics 365 Consultancy/Training/Support/Licensing/Web Hosting/Websites

Contact us: https://www.gmrit-solutions.com

Email: info@gmrit-solutions.com